Sleep treatment in North Carolina

Sleep Reset offers virtual sleep treatment to all residents of North Carolina, from Raleigh to Charlotte.

Regardless of location, you can access trained sleep medicine physicians, nurses, therapists, and sleep coaches via our virtual sleep program.

Whether you need help for insomnia, sleep apnea, or narcolepsy, permanently sleep recovery is within reach.

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The
Sleep Reset
program

In North Carolina, almost 3.7 million people will suffer from a sleeping disorder at one point in their lives. At Sleep Reset, we are dedicated to ensuring everyone, regardless of location, has access to the sleep treatment they need.

We're in this together. As part of your Sleep Reset program, you'll be supported throughout your recovery journey by a team of specialized, caring clinicians.

Take Your Free Sleep Assessment
  • Virtual intensive sleep clinic and insomnia program

  • A dedicated sleep specialist team from start to finish

  • Easy access to a convenient sleep study from the comfort of your own home

  • Treat your insomnia, sleep apnea, and other sleep disorders at a world-class clinic

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Pricing FAQ

Want to learn more? Reach out at help@thesleepreset.com

Why should I see a sleep clinician if I've already seen my PCP?

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Even if you've already seen your primary care provider (PCP), seeing a sleep specialist can provide deeper insight and more targeted care for persistent sleep issues. While PCPs can identify general concerns, sleep specialists have advanced training and tools to diagnose and treat complex sleep disorders like sleep apnea, chronic insomnia, or restless legs syndrome. They can recommend or interpret sleep studies, offer treatments like Cognitive Behavioral Therapy for Insomnia (CBT-I), and stay current with the latest sleep science. If your sleep problems continue despite your PCP’s guidance, a sleep specialist can help uncover the root cause and tailor a more effective treatment plan.

What is a sleep study or test?

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A sleep study, also called a polysomnography test, is a diagnostic tool used to identify sleep disorders. It tracks your brain waves, heart rate, breathing patterns, oxygen levels, and body movements while you sleep. Sleep studies can be done overnight in a sleep lab or at home, depending on your symptoms and what your provider recommends. They are commonly used to diagnose conditions like sleep apnea, insomnia, narcolepsy, restless leg syndrome, and other sleep disturbances.

Do I need a sleep study or test?

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You may need a sleep study if you're experiencing symptoms like loud snoring, choking or gasping during sleep, excessive daytime sleepiness, difficulty falling or staying asleep, unusual movements during sleep, morning headaches, or if you have high blood pressure or other health issues that may be linked to poor sleep. A sleep study—either in a lab (polysomnography) or at home—can help diagnose conditions such as sleep apnea, restless leg syndrome, narcolepsy, or other sleep disorders. If you're unsure, it's a good idea to speak with a sleep health provider, who can help determine whether a sleep study is necessary and guide you on whether an at-home test is sufficient or if an in-lab study is more appropriate.

What is a polysomnography (PSG) test?

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Polysomnography is a comprehensive overnight sleep study that monitors multiple body functions during sleep, including brain waves, eye movements, muscle activity, heart rate, breathing patterns, and oxygen levels. It's the gold standard for diagnosing sleep disorders.

What is an at-home sleep test?

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An at-home sleep test is a simplified version of an in-lab sleep study. It typically involves wearing a small device or a few sensors while you sleep in your own bed. These devices monitor your breathing, oxygen levels, heart rate, and sometimes movement. At-home tests are usually used to screen for obstructive sleep apnea and are a more affordable and convenient option for many patients since in-lab sleep tests can cost thousands of dollars.

What's the difference between in-lab and at-home sleep studies?

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In-lab studies are conducted at a sleep center with full monitoring and technician supervision, providing the most comprehensive data. At-home sleep studies are more convenient and less expensive but typically only monitor breathing, heart rate, and oxygen levels, making them suitable primarily for sleep apnea diagnosis.

How much does a sleep study typically cost?

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Sleep study costs vary widely depending on location and facility type. On average, an in-lab polysomnography study ranges from $1,000 to $5,000, while at-home sleep studies typically cost $200 to $600. The exact price depends on your location, the specific tests needed, and whether you choose an independent sleep center or hospital-based facility. Sleep Reset offers at-home sleep studies and will help you check if your insurance will cover the study.

How do I find a sleep study center near me?

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You can find local sleep centers by:
1) Asking your primary care physician for a referral
2) Searching online directories from the American Academy of Sleep Medicine
3) Checking with your insurance provider for in-network facilities
4) Looking up hospital-based sleep centers in your area

At Sleep Reset, we typically recommend an at-home sleep test, which we’ll ship directly to your door. It’s a more affordable and convenient option for most of our patients.

How do I prepare for a sleep study?

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Preparation for a sleep study in lab typically includes:
•  Avoiding caffeine and alcohol on the day of the study
•  Following your normal daily routine
•  Bringing comfortable sleepwear and personal items
•  Taking regular medications unless instructed otherwise
•  Arriving with clean hair (no styling products)

Preparation for a sleep study at home is similar but has fewer requirements:
•  Avoiding caffeine and alcohol on the day of the study
•  Following your normal daily routine
•  Wearing your regular sleepwear to sleep
•  Taking regular medications unless instructed otherwise

What conditions can sleep studies diagnose?

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Sleep studies can diagnose various conditions including:
•  Sleep apnea (obstructive and central)
•  Narcolepsy
•  Restless leg syndrome
•  Periodic limb movement disorder
•  REM behavior disorder
•  Insomnia
•  Circadian rhythm disorders

What hapepns after my sleep study?

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After your study, a sleep medicine physician will interpret the results and discuss treatment options with you. This may include CPAP therapy, oral appliances, lifestyle changes, or other treatments depending on your diagnosis.

Are there pediatric specific sleep tests?

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Children 12 years old and over are able to use the same at-home sleep tests that Sleep Reset administers. If you would prefer to do an in-lab sleep study, many areas have specialized pediatric sleep centers or general sleep centers that accommodate children. Pediatric sleep studies may have different protocols and family-friendly accommodations.

Does insurance cover sleep studies? 

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Yes, most health insurance plans cover sleep studies when they are medically necessary and ordered by a healthcare provider. This includes Medicare and most private insurance plans. Prior authorization may be required which your team at Sleep Reset will check with your insurance plan beforehand for.

Can I use insurance?

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Definitely! We are in network with several insurance plans and are constantly expanding coverage. You’ll be able to enter your insurance information into our insurance checker at the end of our sleep assessment to determine if you’re in network. Depending on your coverage, you may or may not owe some costs related to copays, coinsurance, or your deductible after billing.

If you're not in network today, we can provide you with a superbill which you can submit to your insurance for out of network reimbursement.

Can I meet with a sleep clinician even if my insurance is not in network?

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Yes! You can still meet with a sleep clinician licensed in your state and you have a few payment options:

1) we can provide you with a superbill (itemized invoice) if you would like to submit for out-of-network insurance.
2) we can provide you with a superbill (itemized invoice) if you would like to submit for HSA or FSA reimbursement.
3) you can use your HSA or FSA cards as your primary payment method.

Reach out to help@thesleepreset.com to get set up.

If I use insurance, are there any other fees?

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There are no other subscription fees to our CBT-I based insomnia program if you are covered by insurance. You will be responsible for your co-pay and deductible (if applicable) for clinician visits depending on your insurance plan and coverage. If you require additional sleep tests, we will check your insurance eligibility before administering the test.

How many sessions with a sleep clinician will I have covered?

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In general, there is no limit to the number of sessions you can have covered and this depends on your insurance plan and coverage.

What if my insurance changes?

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If your insurance changes, please notify our team at help@thesleepreset.com

Why do you require a credit card when I have insurance coverage?

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We require a credit card to be kept on file for any co-pays or co-insurance, and for our late cancellation or no-show policy. You will only be responsible for a no-show fee if you fail to show up to your appointment or attempt to cancel it within 24 hours of the appointment start time.

What does copayment, coinsurance, or deductible mean?

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Even if you are in-network, you could be responsible for additional cost-share fees like copayments, coinsurance, or the full cost of services until you meet your deductible. Each plan is different, so you should refer to your plan’s benefits or contact your insurance company if you have questions about the details of your plan.

Copayment (copay): A fixed amount you pay for covered services at the time of your visit.
Coinsurance: A percentage of the costs of a covered healthcare service you pay after your deductible.
Deductible: The amount you need to pay out of pocket for healthcare services before your health insurance plan begins to cover costs.

Your insurance company will send you an explanation of benefits (EOB) outlining any additional costs. For copays and your deductible, you might be able to offset costs by using tax-free dollars from a flexible spending account (FSA) or health savings account (HSA). Check your plan for details.

If you use insurance to cover the cost of your services, you can check your insurance estimate at the end of our assessment.

When will I be charged for my co-pay or co-insurance (if applicable)?

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You pay nothing at the point of sign up. If your insurance includes a co-pay or co-insurance, you will be charged for that cost after your clinician visit.

What if my insurance denies my claim?

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If your insurance is in-network and they deny your claim, you will only be responsible for your co-pay. We will not charge you the insurance portion of any previous sessions. If you wish to continue working with your sleep clinician, we will personally reach out to discuss payment options for future visits.

Does Sleep Reset bill out-of-network claims?

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We do not handle the billing for a plan that is out-of-network. However, we are happy to provide you with a superbill that you can submit to your insurance for reimbursement. It will be your responsibility to inquire with your insurance regarding your benefits. You will pay the cost for the clinician consultation and treatment at the time of your visit.

Can I consult with a sleep clinician if I'm international?

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Yes, even if you are based outside of the U.S., we can provide you with a superbill for you to submit to your country's insurance if they reimburse for overseas clinicians.

Can I pay for my program with FSA/HSA?

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Yes, absolutely! We are excited to offer Sleep Reset as an eligible expense for your Health Savings Account (HSA) or Flexible Spending Account (FSA). Make the most of your pre-tax dollars to invest in better sleep.

How can I purchase Sleep Reset using my HSA/FSA card?

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It's easy! Take our free comprehensive assessment and use your HSA/FSA card at the checkout.

How do I contact customer support for assistance?

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For any questions or assistance, please contact our dedicated customer support team at help@thesleepreset.com. We are here to help you make the most of your Sleep Reset experience.